Organizational Effectiveness

With a strong track record in the cultural sector, TCI has the skills and experience to undertake a range of specialized projects to improve organizational effectiveness including Board governance.  Typically, these projects will involve a variety of tasks, especially working with the Board and staff to understand the dynamics of the organization and how well it serves its customers or client base.  Projects typically include:

• review of background organizational plans and policies

• Board interviews and surveys

• confidential staff surveys

• staff and/or Board facilitation

• community surveys

• use of technology

• service delivery reviews

• organizational redesign and restructuring